Shipping Policy

Shipping Policy

Effective Date: 4/14/2024

Thank you for shopping with Cottage & Sage! We’re dedicated to providing you with a seamless and enjoyable shopping experience, including reliable and efficient shipping options. Please review our shipping policy below:

Processing Time:

  • Orders are typically processed and shipped within 1-3 business days of payment confirmation.
  • Custom or personalized orders may require additional processing time. Please refer to the product description for estimated processing times.

Shipping Methods:

  • We offer several shipping methods to accommodate your needs, including standard shipping, expedited shipping, and in many cases free shipping options.
  • Shipping rates and delivery times vary depending on your location, selected shipping method, and the weight and dimensions of your order.

Shipping Rates:

  • Shipping rates are calculated based on the weight, size, and destination of your order.
  • Shipping costs will be displayed at checkout before you complete your purchase.
  • We may offer free shipping promotions for qualifying orders. Please refer to our website or promotional emails for more information on current shipping promotions.

Domestic Shipping (within the United States):

  • Domestic orders are typically delivered within 1-3 business days after shipment.
  • We partner with reputable shipping carriers to ensure timely and secure delivery of your order.

International Shipping:

  • We currently do not offer international shipping. This policy will be updated when the option becomes available.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • Free shipping orders that ship in letter mail may not come with a tracking number.
  • You can track the status of your shipment using the provided tracking number and the carrier’s website.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete before submitting your order.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Delays:

  • While we make every effort to deliver your order promptly, shipping delays may occur due to unforeseen circumstances, such as weather conditions, holidays, or carrier delays.
  • We appreciate your patience and understanding in such situations.

Lost or Damaged Shipments:

  • In the rare event that your order is lost or damaged during transit, please contact us immediately.
  • We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund, depending on the circumstances.

Questions or Concerns:

  • If you have any questions or concerns about your order or our shipping policy, please don’t hesitate to contact us.
  • Our customer support team is here to assist you and ensure that your shopping experience with us is exceptional.

Thank you for choosing Cottage & Sage. We appreciate your business and look forward to serving you again in the future!